The monthly close for creator payments on TikTok Shop

Creator payments. Consider them settled.

Affiliate commissions, retainers, bonuses, advances. We reconcile every moving part against TikTok's settlements and your own records, and deliver one clear payment file for your team to approve.

For TikTok Shop agencies and brands · Fixed-fee pilot · Human-reviewed, every month

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$718 overpaid72 refunds never reversed
$97 owed to you23 orders at the wrong rate
postsettle.co / lumen-beauty / august-close

Your August close · Lumen Beauty Co.

Reconciling…
Commission in play$0
Overpayment caught$0
Open decisions0
Ready to approve$0
1,165 lines · 40 creators · 3 sources0%
CreatorSourceEarnedAdjust.PayableStatus
@bea.beautyAffiliate + retainer$874.25$699.40Ready
@luna.glowAffiliate$168.40−$6.12$129.82Ready
@mari.skinAffiliate + bonus$412.00+$5.46$333.97Needs your input
@ana.skinAffiliate$96.14$81.72Hold · W-9

Payment file · 40 creators

36 PAY · 4 HOLD
CreatorCountryRailCommissionRetainer / bonusAdjust.Agency feePayableStatus
@bea.beautyUSACH$374.25$500.00$174.85$699.40PAY
@bri.skinBRUSDT → PIX$242.70−$15.12$45.52$182.02PAY
@luna.glowMXUSDT → SPEI$168.40−$6.12$32.46$129.82PAY
@mari.skinUSACH$212.00$200.00+$5.46$83.49$333.97HOLD · decision
@ana.skinUSACH$96.14$14.42$81.72HOLD · W-9

Exception log · 100 open

Tickets filed with TikTok: 27
RefClassVarianceDecisionOwner
#0071Refund not clawed back+$6.12Deduct from creatorPostsettle
#0103Rate mismatch (VIP paid at Open)−$5.46Claim from TikTok · TT-88412Postsettle
#0118Duplicate statement line+$5.04Remove, don't pay twicePostsettle
RT-08Bonus terms unclear in agreement$200.00Confirm threshold with clientYou
#0290Settled order missing from export$11.30Identify creator, holdPostsettle

Source trail · @mari.skin

3 sources matched
TikTok · Affiliate orders export
Orders attributed31
GMV$1,412.00
Plan · VIP 25%, effective Aug 5
TikTok · Finance statements
Settled28 orders
Commission posted$206.54
Expected per contract$212.00
Your records · Creator agreement
Retainer$0
Bonus · GMV > $1,000$200 · terms unclear
Agency fee20%
Result
Earned$412.00
Adjustment (claim from TikTok)+$5.46
Payable after fee$333.97
Built for the work between the platformsTikTok settles the commission. Your contracts, spreadsheets and bank do the rest. We close the gap.
Affiliate commissionsReconciled against TikTok's finance statements, order by order
Creator agreementsRetainers, bonuses, advances and plan changes with effective dates
External payment recordsWhat was actually paid, from your bank, Gigapay, Wise or stablecoin rail
One monthly closeA payment file, an exception log and a source trail
When the month ends

Great creator relationships. Messy payment records?

The terms are in a contract. The bonus is in a spreadsheet. The commission is in a TikTok export that rarely matches the settlement. Postsettle brings those records together, works through the differences, and prepares a close your team can approve without opening a spreadsheet.

📄
Creator agreement · PDFVIP plan from Aug 5 · $200 bonus above $1,000 GMV
Bonus tracker · Google SheetUpdated by hand, last edit three weeks ago
TikTok Affiliate export · CSV31 orders attributed, rate shows Open 12%
TikTok Finance statements · CSV28 settled, 3 refunded, commission still posted on 2
Postsettle · August closeOne payable per creator, every difference explained, one decision for you
What we find

Four ways a payout goes wrong

Three come from TikTok's settlement. One comes from your own records. All four end up in the creator's bank account, or don't.

Refunds that never reversed the commission

The order came back, the GMV went to zero, and the commission stayed posted.

Typical share of settled orders6–8%

VIP creators paid at the Open rate

Plan changes carry effective dates and SKU scope. When they slip, your best creators get 12% instead of 25%.

Where it shows up firstCreator DMs

Statement lines that appear twice

Rare, small, and they compound across fifty creators by December.

Caught byOrder-level matching

Bonuses and retainers paid from memory

Terms in a contract, tracking in a sheet, payment from the bank. Nobody reconciles the three until a creator asks.

Resolved byAgreement-level rules
A simple monthly rhythm

From scattered records to a finished close

Source records · August3 of 3 received
Affiliate Center → Orders export1,161 rows
Finance → Statements export1,166 rows
Creator agreements (roster + terms)40 creators
External payments (bank, Gigapay)July batch
ReceivedSept 12, 09:14
Matching · order #0103Rate mismatch
Affiliate export · GMV$42.00
Contract plan · effective Aug 5VIP · 25%
Rate applied by TikTokOpen · 12%
Posted commission$5.04
Expected commission$10.50
Variance−$5.46 owed to you
Reviewed byJ. Hernández · Sept 13
payment_file_2026-08.csv36 PAY · 4 HOLD
Commission to creators$6,472
Retainers and bonuses$1,900
Adjustments−$718
Agency fee retained$1,587
Payable · approve$6,067
Open decisions for you1
What lands on your desk

A close you can actually approve

Creator-level detail, supporting evidence and a clear list of decisions. Delivered as a spreadsheet, a payment file and a one-page summary.

Creator-level reconciliation

Agreed, earned, adjusted and payable amounts per creator, linked line by line to the source record they came from.

An explicit exception log

Every difference classified, with an amount, the evidence and who owns the decision: us, TikTok or you.

A file ready for approval

One row per creator, net amount, rail and PAY/HOLD status. Load it into your bank or payout provider, approve, done.

A sample close, 40 creators

Synthetic data with real structure. Your numbers will differ; the ratio usually doesn't.

See your own numbers in 48 hours
Commission in play$7,807
Lines with a problem100 / 1,165
Ops hours you spend0
Overpayment caught$718
Owed to you by TikTok$97
Share of commissions off10.4%
Is Postsettle a fit?

For agencies and brands with more to close

  • You manage several creator agreements and still reconcile payments by hand
  • You pay retainers, bonuses or advances outside TikTok's affiliate payouts
  • You run 30+ active creators and a monthly close that needs a responsible operator
  • Your creators ask "where's my money?" more than you'd like
Not a fit yet? If you only run standard affiliate commissions with a handful of creators, TikTok's own payout tools are probably enough. Come back when the roster grows.
Pricing

Costs less than the overpayment it prevents

And replaces the ten to fifteen hours your ops manager spends on it every month.

Setup

One time, before your first close
$1,500
  • Creator agreements captured as rules
  • Roster cleanup and validation
  • Up to 3 months of historical reconciliation
  • Export workflow or Partner Center access
Start with a diagnosis
Most programs

Monthly close

Up to 50 active creators
$750/ month
  • Commission reconciliation against TikTok statements
  • Retainers, bonuses and external payments applied
  • Exception log and tickets filed with TikTok
  • Payment file, PAY / HOLD by tax status
  • $1,250 for 51–150 creators · $2,000 above
Get a free diagnosis

Pilot

First five programs only
$500first month
  • Scope agreed before work begins
  • Setup included, one brand, one completed month
  • Continue monthly only if it works for you
  • In exchange for a testimonial
Claim a pilot spot
PS

Our team spent years inside creator-economy data and finance operations, including owning the commission attribution pipeline at a UK influencer-marketing agency. Every month the same thing happened: refunds that never reversed a commission, plan rates applied late, statement lines that didn't match the contract. Someone had to catch it by hand, line by line, before creators got paid. One month a scraping bug inflated payouts across the whole roster before anyone noticed.

So we built the close we wished we'd had: a repeatable reconciliation that runs every month, reviewed by people who know where these records break. Postsettle is that close, for programs that don't have someone watching the settlement.

The Postsettle teamCreator commissions, attribution pipelines and payout operations for TikTok Shop programs

Before we work together

A few clear answers

It pays standard affiliate commissions, and it gets some of them wrong: refunds not clawed back, plan rates misapplied, duplicate lines. It also knows nothing about your retainers, bonuses or advances. We reconcile both sides.
Once: your creator agreements and rules. Monthly: the Affiliate and Finance exports and your external payment records. No banking details, no account passwords. Service-provider access in Partner Center is optional.
No. We prepare the file; you approve and pay from your own bank or rail (ACH, Gigapay, Wise, Bitso Business, stablecoins). We flag missing tax forms but we don't file taxes or give tax advice.
You request the diagnosis with a short form. We reply with a one-page NDA and a secure upload link, or you share a folder you control. Within 48 hours of receiving the exports you get the one-page report. If it's worth it, a fixed-fee pilot on one brand for one completed month, scope agreed in writing.
Every difference goes in the exception log with the evidence and an owner. We resolve what we can, file tickets with TikTok for what they owe, and bring you only the decisions that are genuinely yours.
For matching at scale and drafting evidence packs. Every close is reviewed by a person before it reaches you, and every number traces back to a source record you can open.
Start small. Close clearly.

Let's take one close off your plate.

Tell us a little about your program. We reply within a business day with a one-page NDA and a secure place to drop last month's exports. Forty-eight hours after we have them, you get the diagnosis: what was overpaid, what TikTok owes you, how many lines are wrong. If it's clean, we'll say so.

  1. You fill in the form below. No files, no account access.
  2. We send an NDA and an upload link, or you share a folder you control.
  3. You receive the one-page diagnosis within 48 hours of the exports.

Files are used only for your report and deleted on request. No contracts, banking details or creator data needed at this stage.

Otherwise we'll send you a secure upload link and a one-page NDA after we reply.
We reply within one business day. The 48-hour clock starts when we receive your exports.

Received.

Thanks. You'll hear from us within one business day with the NDA and a secure upload link. Once we have your exports, the diagnosis arrives within 48 hours.